
Dani & Noa FAQ's
Welcome to Dani & Noa's FAQ section. Here you can find answers to common questions.
​
How to Place an Order
At Dani & Noa, placing an order is simple and secure. You can browse our collection and add your desired items to the cart. Then, proceed to checkout and follow the easy steps to complete your purchase. If you don't see something you absolutely love, call us directly by following the "CONTACT US" tab to talk directly to a diamond associate and inquire about custom-made diamond jewelry .
​
Payment and Shipping
We offer various secure payment options to ensure a smooth transaction. Once your order is confirmed, our team works diligently to prepare and ship your items promptly, so you can enjoy your stunning jewelry as soon as possible. In-stock items will ship to you in 7-10 business days. Please allow for 2 weeks for your custom made pieces to arrive.
​
Secure Ordering & Payment Options
Rest assured that your transactions with Dani & Noa are safe and protected. We prioritize the security of your personal and payment information, allowing you to shop with confidence. We are also available by phone to take your payment method directly.
​
Returns & Refunds
In the unlikely event that you need to return or exchange an item, our customer service team is here to assist you. We aim to provide a hassle-free experience, ensuring your satisfaction with every purchase. In-stock items are eligible for a full refund return within 14 days of delivery, store credit after 30 days, and custom items are non-refundable. If there is something you are not satisfied with, please reach out to us directly for more assistance.